FAQ

1.What is Seamoss?

Seamoss, also known as Irish moss or red seaweed, isa type of seaweed that grows year round in tidepools and inlets. Sea moss is commonly harvested in New England to extract carrageenan, a gelatinous carbohydrate used in baked goods and cosmetics

2.What are the benefits of Seamoss?

Seamoss has 92 natural nutriments and minerals needed by the body for its health and vitality. Seamoss is the single, simplest means of intake of these nutriments.

3.Where is Seamoss grown?

Grown in the tropical and subtropical waters of the world, nourished by natural ocean mineral currents.

4.Is Seamoss safe from pollutants and heavy metals?

In the Caribbean heavy metals are not a very common problem. However Seamoss must be tested periodically by suppliers and government agencies, to ensure that heavy metals are absent and so protect consumers health.

5.Is the Seamoss from your company sustainably grown and organic?

St. Lucian Seamoss is grown by local farmers/fishermen and women manually in aqua farms in the natural environment/sea. It is wilcrafted and also sun dried and triple cleaned before sale for use.

6.Is your product health certified?

All our Seamoss products are certified as safe for human consumption by government Agriculture experts and documents issued to attested to that fact.

7.How quickly can Seamoss and other products be shipped to buyers?

To the USA, Europe and most Caribbean destinations, shipment can be arranged for one to two days delivery.

8.How is Seamoss beverage made?

Refer to video links and recipes attached.

9.Can Seamoss be used for skin and hair preparations?

Yes, soaps, shampoos, conditioners, moisturizers curl puddings, body masks and several other topical health and beauty products are made from Seamoss.

10.How can I get a refund if I am not satisfied with the products?

Refer to refund policy on this site.

11.What documents do I need to import Seamoss, Lobsters and Conch?

A. CITES import permit from you respective national authority. The supplier will apply for and provide export CITES certificates from the origin to you.
B. A sales invoice and bill of lading where appropriate from us the supplier for Customs purposes will also be provided to you by email or courier mail on or before arrival of the shipment.
C. Within the Caricom/OECS free trade area, a Certificate of origin will be provided to you.
D. In the European Union region, the EUR1 certificate of origin will be provided to you.
E.These documents allow the client to claim Customs import duty free treatment to their imports from St. Lucia or Caricom region.